Last updated: 7/5/26
Thank you for shopping with Nevaro. Please review the information below regarding our shipping process, timelines, and policies.
Order Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders, processing may take an additional day or two — we'll notify you by email if there's a significant delay.
Shipping Times
Because our products are shipped directly from our suppliers, delivery times vary depending on your location:
| Region | Estimated Delivery Time |
|---|---|
| International | 5–10 business days |
Please note: delivery times are estimates and are not guaranteed. They begin from the date of shipping, not the date of order, and exclude the processing time listed above. Delays can occasionally occur due to customs processing, local carrier issues, weather, or high shipping volumes (e.g., holiday seasons).
Shipping Rates
We offer free standard shipping on all orders.
Order Tracking
Once your order ships, you will receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update after you receive this email. You can track your order at [tracking page link, if applicable].
Customs, Duties, and Taxes
Nevaro is not responsible for any customs fees, import duties, or taxes that may be applied by your country's customs authority. These charges, if any, are the responsibility of the customer. Please check with your local customs office for more information before placing your order.
Multiple Items / Split Shipments
If you order multiple items, they may be shipped from different suppliers or warehouses and arrive in separate packages at different times. This is normal and does not indicate a problem with your order.
Incorrect Shipping Addresses
Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect or incomplete address provided by the customer. If you notice an error, contact us immediately at NevaroSup@gmail.com — we'll do our best to correct it before the order ships, but we cannot guarantee changes once an order has been processed.
Delayed Packages
If your order hasn't arrived within the estimated delivery window, please contact us at NevaroSup@gmail.com with your order number. We'll work with our shipping partners to locate your package.
Questions?
If you have any questions about our shipping policy, please contact us at: 📧 NevaroSup@gmail.com 📞 515-639-7825